Strict- No exchange / return

Mandatory unboxing video policy –

If your order is damaged in transit or you received an incorrect product. You may return them the exact way you received (unworn and with original packaging ) with unboxing video from start of receiving the parcel- No edits of video, no cuts in video.
WhatsApp us – +91 95944 49111

Kindly note , Return process might take longer time that the usual . To make it sooner , you can ship back the product with original box packaging to us .

We put all our efforts to display the colours of our products that appear on our website as accurately as possible . However, it may appear differently due to different screen resolution of gadgets.

Please check the product details i.e. dimensions of the product, model wearing pictures etc.
So you can get a thorough idea before making the purchase.

Exchange Procedure:- 

Mail us on opasajewellery@gmail.com by mentioning the order number, along with product picture and your concerns within 3 days of delivery.

The concern team will take up your queries within 24 to 48 hours. Kindly be patient.
Once the item will reach to us, replace product/S will be shipped within 3 working days.
We will not be liable for any returns / exchanges were not notified within 3 days of delivery.

We will not be liable for any damage in shipments, has shipped overseas after delivering it in India by us.

Exchange / Return not available for international orders.

Exchange product/s may take longer time than usual time to ship.
All exchanges are subjected to stock availability.

Products must be unused to be eligible for exchange.

A product can be exchanged once through the course of an order.

Any credit note issued against return will be valid 3 months from the date of issue .

Credit Note cannot be clubbed with any other coupon and not applicable on SALE items or during SALE Period.
Items are on sale, not eligible for exchange. Home decor items/Rakhi/Bags
are not eligible for exchange or return.