Strict- No exchange / return

Mandatory unboxing video policy

If your order is damaged in transit or you received an incorrect product. You may return them the exact way you received (unworn and with original packaging ) with unboxing video from start of receiving the parcel- No edits of video, no cuts in video.
WhatsApp us – +91 95944 49111

Kindly note , Return process might take longer time that the usual . To make it sooner , you can ship back the product with original box packaging to us .

We put all our efforts to display the colours of our products that appear on our website as accurately as possible . However, it may appear differently due to different screen resolution of gadgets.

Please check the product details i.e. dimensions of the product, model wearing pictures etc.
So you can get a thorough idea before making the purchase.

Exchange Procedure

Mail us on opasajewellery@gmail.com by mentioning the order number, along with product picture and your concerns within 3 days of delivery.

The concern team will take up your queries within 24 to 48 hours. Kindly be patient.
Once the item will reach to us, replace product/S will be shipped within 3 working days.
We will not be liable for any returns / exchanges were not notified within 3 days of delivery.

We will not be liable for any damage in shipments, has shipped overseas after delivering it in India by us.

Exchange / Return not available for international orders.

Exchange product/s may take longer time than usual time to ship.
All exchanges are subjected to stock availability.

Products must be unused to be eligible for exchange.

A product can be exchanged once through the course of an order.

Any credit note issued against return will be valid 3 months from the date of issue .

Credit Note cannot be clubbed with any other coupon and not applicable on SALE items or during SALE Period. Items are on sale, not eligible for exchange. Home decor items/Rakhi/Bags are not eligible for exchange or return.